HP Dm4-1065dx left hinge broken!!

[psankararaman]

Hi,

My laptop's left hinge broke off recently. I am able to open and close the lid, the screen is OK, but I'm worried if I'm damaging it more everytime I open and close it. I am still under warranty. I've tried calling HP but no response. Any pointers?

Thanks

[Mumbodog]

Use the chat feature on this page

http://welcome.hp.com/country/us/en/contact_us.html

[benc]

I had the same problem.  the screw on the bottom came out more than once.  Best Buy said I must have dropped it, would not repair,  wanted to send it to HP with two week turn around, i put the screw back in and now three days later, my laptop says "boot device not found"  "Hard Disk Not Exist" 

[Anvita]

Hey i have the same problem nw.. jst wana knw did HP Solved ur problem as ur laptop is under warranty or did they charged u wid sum money?

[hmmmmmm]

i have a similar problem. i fell from my office chair and the laptop fell fith me. apparently the screws which attatch the lcd with hinge are now broken and. i was able to open and close it but that has severely damaged the bezel. what to do?

[Diabetologist]

i am in touch with HP to make the point that "hp dm4 laptops have defective hinge design, leading to frequent breakdown". if u have same problem, email me ur laptop hinge pics along with pic of the serial number sticker (on base of laptop) with other details. i will try to get help. 

thanks

kshitij

{Personal Information Removed}

[Diabetologist]

i am in touch with HP to make the point that "hp dm4 laptops have defective hinge design, leading to frequent breakdown". if u have same problem, email me ur laptop hinge pics along with pic of the serial number sticker (on base of laptop) with other details. i will try to get help. 

thanks

kshitij

{Personal Information Removed}

[benc]

I posted this problem to HP last July, they did not respond.

In July, 2011 my left hinge broke.  The screw came out of the bottom.  I tried to put the screw back in several times and the computer continued to work, but finally after a couple weeks, the screen went blank. 

I returned the laptop to Best Buy where I had purchased it for ~$1000 just 9 months before; they were unable to repair it.  Best Buy sent it off to be repaired; I didn't get the computer back for 3 weeks.

In April, this year, the screw came out again and no the screw won't stay in the hole; screen has gone blank.  I'm returning to Best Buy this week.  Will update.

[Diabetologist]

kindly email me ur laptop hinge pics along with pic of the serial number sticker (on base of laptop) with other details. i will help.

thanks

kshitij

{Personal Information Removed}

[Neil-NY]

Still looking for pictures?