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‎06-10-2023 11:07 AM

HP Recommended
Product: HP Pavilion Notebook - 15-ab165us (ENERGY STAR)
Operating System: Microsoft Windows 11

There has been an HP Download error - 0x8024a206 showing in my WIndows Update for a long time and I cannot get rid of it.  How can I remove this failed download error?

joyandme09_0-1686416782159.png

 

Category:
4 REPLIES 4

‎06-10-2023 11:40 AM

HP Recommended

The following might be useful

https://answers.microsoft.com/en-us/windows/forum/all/download-error-0x8024a206/4a926497-37af-4e62-b...

 

I suspect that driver is not needed.  Please read the following

https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Hewlett-Packard-USB-4-8-2019-12...

 

USB drivers are needed for older OS such as XP or Vista.

 

Thank you for using HP products and posting to the community.
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this post useful click the Yes button. If I helped solve your
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‎06-16-2023 12:50 PM

HP Recommended

Thank you for responding, but I am using Windows 11 (not 10) so I hesitate attempting those suggestions.  It seems that every time I search for support, what is specified does not match what I see on my screen.

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‎06-16-2023 06:43 PM

HP Recommended

Those USB updates are dated 2019 and win11 came out in 2021.  They are not need and can be hidden as suggested by @Paul_Tikkanen in that 2nd url above and here below

https://h30434.www3.hp.com/t5/Desktop-Operating-Systems-and-Recovery/Hewlett-Packard-USB-4-8-2019-12...

 

I assume your USB ports are working and the problem is just update keeps showing up.

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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‎06-16-2023 06:49 PM - edited ‎06-16-2023 06:50 PM

HP Recommended

Hi, @joyandme09 

 

Please refer to this discussion...

 

Solved: Microsoft Windows Update Hewlett-Packard - USB - 12/12/2014 ... - HP Support Community - 836...

 

To get rid of those updates in W11, they seem to be a bit more stubborn from the feedback I have received.

 

On W11, the updates remain present even if you restart the PC, so you have to keep rapidly clicking on 'Retry' until they eventually go away.

 

As far as any other resolution to the problem is concerned, unfortunately I do not know of any, and unless you are able to get those doggone updates to go away, they are going to gum up the Windows update system.

 

They will never install.

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