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‎08-11-2022 02:34 PM

HP Recommended

Guess what @Paul_Tikkanen...

 

Downloaded and installed the Graphics Driver you referred me to...so far so good. I've been running my course video and no problems...fingers crossed.

 

Thank you so very much...I hope with everything this is the fix I needed and I won't HAVE to reinstall Win10!

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‎08-11-2022 03:01 PM

HP Recommended

Anytime.

 

Glad to have been of assistance, and thanks for letting us know that manually installing the latest Intel graphics driver may have resolved the problem for you.

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‎08-11-2022 03:03 PM

HP Recommended

Great job @Paul_Tikkanen 

and happy @CassieC13 

1 person found this reply helpful
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‎08-11-2022 03:08 PM

HP Recommended

Hello @CassieC13 

 

The current system state should be backed up, so I recommend you to create system <restore point>

https://www.howtogeek.com/797227/how-to-create-a-system-restore-point-on-windows-10-or-windows-11/

 

Many thanks go to the magic hand @Paul_Tikkanen !

 

Good luck

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