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‎02-04-2017 02:09 PM - edited ‎02-05-2017 01:59 AM

HP Recommended
Product: HP Elitebook 8740w
Operating System: Microsoft Windows 7 (64-bit)

Hello
As a topic, laptop suddenly turned off does not start does not light any LED Caps Lock and Num Lock, but the keyboard is illuminated LED (mail / QuickLook), which is active, you can click and blink three times, but nothing more. Laptop does not respond to anything, I left, and I do not know what is the cause.
It is still possible that there was a short circuit? On the back is a slot with loose pin, which was open and engages with a metal object comes into contact with the seat.
Please help

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-04-2017 03:46 PM

HP Recommended

@FransF

 

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding.

I work on behalf of HP

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1 REPLY 1

‎02-04-2017 03:46 PM

HP Recommended

@FransF

 

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding.

I work on behalf of HP
Was this reply helpful? Yes No
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