• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎06-10-2020 11:41 AM

HP Recommended
Product: HP ENVY 17-j101sa  
Operating System: Microsoft Windows 10 (64-bit)

How much ram can a HP ENVY 17-j101sa   support? I would like to know the maximum amount of ram that can be used on this  particular HP brand.

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-10-2020 12:41 PM

HP Recommended

Hi:

 

Below is the link to the Crucial memory/SSD report for your notebook.

 

https://uk.crucial.com/compatible-upgrade-for/hp---compaq/envy-17-j101sa

 

2 x 8 GB of memory is supported.

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎06-10-2020 12:41 PM

HP Recommended

Hi:

 

Below is the link to the Crucial memory/SSD report for your notebook.

 

https://uk.crucial.com/compatible-upgrade-for/hp---compaq/envy-17-j101sa

 

2 x 8 GB of memory is supported.

Was this reply helpful? Yes No

‎06-10-2020 02:17 PM

HP Recommended

Thanks a lot! do you know if the video card can also be improved? I currently have a NVIDIA Geforce GT 750M video card

Was this reply helpful? Yes No

‎06-10-2020 03:33 PM

HP Recommended

You're very welcome.

 

The graphics adapters are integral parts of the motherboard and cannot be upgraded, unless the motherboard is replaced with one listed in your notebook's service manual that may come with better graphics.

 

The GT 750M was probably one of best ones available at the time.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.