-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
2
0
0
HP Recommended
HP Recommended
Here is the Service Manual:
The model number you give refers to a whole series of laptops. They were sold with as little as 128 gigs of storage which is not enough for today's computing. It is 8 years old or so and you may want a new one particularly on Black Friday. At least 1 TB of storage is the minimum today in my opinion, and 2 TBs is better.
Your laptop storage can be upgraded for much less money than a new laptop even on Black Friday. I just purchased a 2 TB NVME M.2 SSD online for under $100 and it would fit in your laptop for upgrade. Post back if you need any more help.
2
0
0
HP Recommended
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for?
Ask the community