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‎12-01-2025 01:14 PM

HP Recommended

my hp envy x360 hinge is feeling really loose lately and if i pick it up the screen goes back if i have it open, does anyone know if this is normal or if i should just buy a new laptop cause i really like this laptop.

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‎12-04-2025 11:27 AM

HP Recommended

Hi @jkflseilkds09,

 

Welcome to HP Support Community!  

 

Thank you for reaching out regarding your . 

 

We understand how important it is to have your device functioning properly, and we're here to assist you.​

 

To ensure your device receives the appropriate care, we recommend visiting an authorized HP service center. Our certified technicians can provide a thorough diagnosis and offer the best solutions to address the issue.​

 

You can locate the nearest HP service center using our Service Center Locator:​

 

🔗 HP Service Center Locator

 

If you need further assistance or have any questions, please don't hesitate to contact us.​

 

Best Regards,

Deep_World

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