• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-26-2017 04:46 PM

HP Recommended
Product: HP ENVY dv6-7200 Notebook PC series
Operating System: Microsoft Windows 10 (64-bit)

 

The diagnostics on my HP ENVY dv6 7215 NR laptop tell me my battery is weak and needs to be replaced.  Battery is listed as #671731-001.  It is not available on the HP website.  Is that the battery you recommend or are there other better recommendations?  Thanks in advance for your help.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-26-2017 04:54 PM

HP Recommended

@gmeyer38

 

These are the 3 for your laptop.

 

3BAT.JPG

 

I need to see but I think the 9-cell may have the bump and lifts the rear end  about 1/2 - 3/4 inch???

 

But it does last longer.

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c03591281

 

Page 30.

 

REO

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎12-26-2017 04:54 PM

HP Recommended

@gmeyer38

 

These are the 3 for your laptop.

 

3BAT.JPG

 

I need to see but I think the 9-cell may have the bump and lifts the rear end  about 1/2 - 3/4 inch???

 

But it does last longer.

 

Your manual here.

 

http://h10032.www1.hp.com/ctg/Manual/c03591281

 

Page 30.

 

REO

Was this reply helpful? Yes No

‎12-26-2017 04:59 PM

HP Recommended

@gmeyer38

 

Yup the 9 cell has the bump.

 

https://www.ebay.com/sch/i.html?_from=R40&_sacat=0&_sop=15&_nkw=672412-001%20OEM&LH_PrefLoc=1&rt=nc&...

 

REO

Was this reply helpful? Yes No

‎12-27-2017 06:03 AM

HP Recommended

Thanks, REO.  I had the User Guide downloaded from long ago but not the Service Guide.  This was very helpful and I appreciate it.  Prices are better than the $72-$114 options that I found elsewhere.  Not sure about buying these on Ebay but I'll check out the choices on Amazon and some of the other HP authorized service listings.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.