HP ENVY m6-k010dx Sleekbook Swollen battery

[code-monkey]

I have 2 HP ENVY m6-k010dx Sleekbook laptops, purchased on the same day.  Both have batteries that are swollen so badly that they have a large buldge under the keyboard and have started to pop the trackpads out.  I called the HP number for the battery recall, but was told this product was not covered.  I was also told the computer was SAFE to use!!!!  Being a 25+ yr software developer, I knew that was false, and a little concerning.  I was also offered the opportunity to buy a new battery, even though I told the agent that the computer will power on but no longer boot (most likely the battery has messed up other components).  Now I am stuck with two useless laptops, that I am not even comfortable dissasembling due to the battery looking like it could go at any time.  In all the years I have been doing this, I have never seen this happen before.  Does anyone have any idea on what to do next?  Seems crazy to me I have two doorstops...

[kevin-t]

@code-monkey

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[chicknhawk]

I had the same issue with mine. However, I removed the battery before it caused any internal damage. I couldn't use my laptop unless it was plugged in. The charge indicator showed that I had a full battery but when I unplugged the power cord, it would shut off immediately.

I removed the back and the battery was swollen. I found out about a battery recall for other HP products but of course, mine wasn't part of the recall.

Needless to say, I never replaced the battery and the laptop is more of a desktop now. I have it plugged into one of those uninterruptable power supplys (UPS) just in case the power goes out and I need to save something before shutting it down.