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- Re: HP ENVY x360 - 15-cn0001la (2020)

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10-24-2020 10:18 AM
This is a hard question to ask because I made a stupid mistake, I was installing an SSD in my notebook and, recommended, once I had the back off, I removed the battery before proceeding. I installed the SSD without any problem and, when I went to reinstall the battery, I installed it upside down and fried a circuit on the motherboard.
So my question is... is it even worth asking HP for a quote to fix it or will it be too expensive (because they will have to replace the motherboard)? I took a photo of the blackened circuit and attached it below.
Sign me feeling like an idiot.
John
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Accepted Solutions
10-24-2020 10:22 AM
Unfortunately, it isn't worth asking HP for a Quote to fix it.
HP would replace the system board and that would be too expensive
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
10-24-2020 10:22 AM
Unfortunately, it isn't worth asking HP for a Quote to fix it.
HP would replace the system board and that would be too expensive
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"