Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-11-2018 01:05 PM

HP Recommended
Product: HP ENVY x360 Convertible 15m-bq1xx
Operating System: Microsoft Windows 10 (64-bit)

I have seen where a HP ENVY x360 Convertible 15t is upgradeable to 16gb. Just wondering if the 15 m-bq1xx is also upgradeable before I buy and take apart my computer... In HP Help Assistant, specs show 2 4gb sticks installed.

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-11-2018 01:29 PM

HP Recommended

Yes your laptop can run 2 x 8 = 16 gigs memory. 

View solution in original post

Was this reply helpful? Yes No
9 REPLIES 9

‎10-11-2018 01:16 PM

HP Recommended

2018-10-11 (2).png

I did find this in the manuals section, I have the AMD Ryzen 5 video card, so I am assuming I should be good to upgrade with 2 8gb sticks?

Was this reply helpful? Yes No

‎10-11-2018 01:29 PM

HP Recommended

Yes your laptop can run 2 x 8 = 16 gigs memory. 

Was this reply helpful? Yes No

‎10-18-2018 04:34 PM

HP Recommended

I upgraded my 15z-bq100 CTO with two Hynix  8 GB RAM DDR4-2400 modules, hence total memory installed is 16GB. 

Specs: HP Envy x360 15z bq-100-CTO with Ryzen 5 2500U, 16GB RAM, 512 GB NVMe M2 SSD, 1TB 7200 RPM HDD.
Was this reply helpful? Yes No

‎10-27-2018 03:14 PM

HP Recommended

And that woudl be DDR4 PC4-17000 2133MHz Non-ECC SODIMM??? Correct???

Was this reply helpful? Yes No

‎10-28-2018 04:47 AM

HP Recommended

No DDR4-2400 not -2133

Was this reply helpful? Yes No

‎10-28-2018 05:30 AM - edited ‎10-28-2018 05:41 AM

HP Recommended
@Nvstg8u wrote:

And that woudl be DDR4 PC4-17000 2133MHz Non-ECC SODIMM??? Correct???

For my 15z BQ-100-CTO with Ryzen 5 2500U, it's DDR4 2400MHz version. 

 

My 15z BQ-100-CTO comes with factory installed two Hynix 4 GB DDR4 2666 MHz, but it's barebone UEFI has configured it to DDR4 2400 Mhz speeds. I later upgraded factory installed memory modules into  two Hynix 8 GB DDR4 2400 MHz modules. Some games and my VMware related work needs more than 8GB installed memory.

 

My laptop has the same mobile Ryzen 5 APU as your laptop.

Specs: HP Envy x360 15z bq-100-CTO with Ryzen 5 2500U, 16GB RAM, 512 GB NVMe M2 SSD, 1TB 7200 RPM HDD.
Was this reply helpful? Yes No

‎11-12-2018 12:22 PM

HP Recommended

Thank you so much!!! I'll order some new modules now!!! Tough to install?? Seemed like it just requires taking a few things apart???

Was this reply helpful? Yes No

‎11-12-2018 03:09 PM

HP Recommended
@Nvstg8u wrote:

Thank you so much!!! I'll order some new modules now!!! Tough to install?? Seemed like it just requires taking a few things apart???

For me, it's easy to install since it's not my first time.  

 

 

Specs: HP Envy x360 15z bq-100-CTO with Ryzen 5 2500U, 16GB RAM, 512 GB NVMe M2 SSD, 1TB 7200 RPM HDD.
Was this reply helpful? Yes No

‎12-23-2019 01:24 PM

HP Recommended

That is not correct, it may run 2x16GB of RAMRAM.png

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.