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HP Recommended
HP ENVY x360 Convertible 15m-cp0xxx
Microsoft Windows 10 (64-bit)

want to upgrade the storage on my laptop, so i got an ssd but could not find the right instructions on how to open this laptop up. probaby very simple, but i dont want to mess this up. please advise....

R.Neledva
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Here is the Service Manual:

 

Manual 

 

Start on p. 24 and then go to p. 29. The M.2 SSD and the RAM are under a heat shield device that must be removed to access them.

 

Heat shield circled in redHeat shield circled in red

 

Post back with any more questions and please accept as solution if this is the info you needed. 

View solution in original post

1 REPLY 1
HP Recommended

Here is the Service Manual:

 

Manual 

 

Start on p. 24 and then go to p. 29. The M.2 SSD and the RAM are under a heat shield device that must be removed to access them.

 

Heat shield circled in redHeat shield circled in red

 

Post back with any more questions and please accept as solution if this is the info you needed. 

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