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HP Recommended

HP ENVY x360 Convertible 15m - ed1013dx battery does not charge.

 

Is there a replacement battery?  If there is what battery model?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@DPamrap 

 

From the manual of the series, it uses

 

              Battery:  (3 cell, 51 WHr, 4.45 AHr, Li-ion; includes cable) part # L77034-005

 

You can order from :   https://partsurfer.hp.com/?searchtext=L77034-005 or use part # to order elsewhere such as Amazon, Newegg, BestBuy ... eBay

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

@DPamrap 

 

From the manual of the series, it uses

 

              Battery:  (3 cell, 51 WHr, 4.45 AHr, Li-ion; includes cable) part # L77034-005

 

You can order from :   https://partsurfer.hp.com/?searchtext=L77034-005 or use part # to order elsewhere such as Amazon, Newegg, BestBuy ... eBay

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

My HP Envy stopped charging after a year of working fine. I searched the group for this issue and found the link which I followed with no luck. I cannot respond to the post - https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/I-plugged-my-HP-ENVY-x360-in-b...

 

I had the same issue:

- followed advice in above link. No luck.

- laptop not charging, power light by the power input off. Changed fuse. No luck.

- Took it to Curry's and they tried a different charger, no luck.

 

I looked at the battery status and it said it was "Discharging". I left the laptop plugged in over night, and came down this morning to it fully charged and the power light on. I believe it is the HP Intelligent battery management cycling the power. 

Andrew
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.