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‎07-11-2020 03:02 PM - last edited on ‎10-09-2020 11:47 AM by Retired

HP Recommended
Product: HP EliteBook 840 G2
Operating System: Microsoft Windows 10 (64-bit)

Hi All,

 

I have an HP EliteBook 840 G2 with SN: [Personal Information Removed]

 

I bought Intel Wireless AC9560 but it doesn't work. No error code appears.

 

Does it have whitelist?

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-11-2020 03:36 PM

HP Recommended

Hi:

 

That card won't work because it is a CRF (Companion RF) card.

 

In short, it is not a complete all in one wifi card.

 

It uses specifically designed Intel 8th generation core processors in order to work, which your notebook does not have.

 

Use the Intel 9260 AC which has the same throughput as the 9560, but it is an all in one card like the one you removed.

View solution in original post

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3 REPLIES 3

‎07-11-2020 03:36 PM

HP Recommended

Hi:

 

That card won't work because it is a CRF (Companion RF) card.

 

In short, it is not a complete all in one wifi card.

 

It uses specifically designed Intel 8th generation core processors in order to work, which your notebook does not have.

 

Use the Intel 9260 AC which has the same throughput as the 9560, but it is an all in one card like the one you removed.

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‎07-11-2020 04:06 PM

HP Recommended

Thank you for your answer.

 

I found this - CNVio

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‎07-11-2020 04:48 PM

HP Recommended

You're very welcome.

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