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HP Recommended
HP Envy 13-D061sa
Microsoft Windows 10 (64-bit)

Recently the "3" key on this laptop has become stuck and it is now causing issues during boot up. I am trying to source a replacement keyboard. Must be UK layout.

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@red_eye1

 

Please use part number on page 15 of the following manual to order from HP UK or Amazon

 

         http://h10032.www1.hp.com/ctg/Manual/c04996189.pdf

 

Manual also shows you how to remove the keyboard and put it back.

 

Regards.

BH
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2 REPLIES 2
HP Recommended

@red_eye1

 

Please use part number on page 15 of the following manual to order from HP UK or Amazon

 

         http://h10032.www1.hp.com/ctg/Manual/c04996189.pdf

 

Manual also shows you how to remove the keyboard and put it back.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Hi,

 

From page 15 of service manual above you can see that the part number for the keyboard which comes with top cover is 829305-031.

 

You can try HP parts store UK but it seems to not be available.

 

On ebay:

 

https://www.ebay.co.uk/p/hp-pavilion-13-d-palm-rest-cover-uk-keyboard-829305-031/1572407160?_trksid=...

 

You can also take a look at these videos for replacing the top cover:

 

https://h20574.www2.hp.com/results.htm?SID=7771341&MEID=43D6ECEE-16B2-4D6C-8D37-22214010F45D

 

Hope it helps,

David

 

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