• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-27-2018 06:50 AM

HP Recommended
Product: HP Envy 13 ah0002np
Operating System: Microsoft Windows 10 (64-bit)

Hi!

 

I have just recently acquired a new HP Envy 13 ah0002np that comes with i5 8250u, 8gb ram and a 256gb ssd.

I know that I cannot upgrade the ram due to it being soldered into the motherboard but I am interested in upgrading the ssd to a 480gb or 512gb one. My question is: If I upgrade my SSD, will I void with my warranty?

 

Thanks!

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-27-2018 07:36 AM

HP Recommended

Your Manual:

 

Manual

 

Start on p. 26 for bottom cover removal. You see this inside:

 

M.2 slot circled in redM.2 slot circled in red

 

You will not void the warranty by upgrading the SSD size. However, you are responsible for any damage done and obviously HP will not warrant the new M.2 disk. You can use a PCIe/NVME 2280 M.2 form factor "gumstick" disk like the Samsung 970 Evo. 

 

https://www.amazon.com/Samsung-970-EVO-1TB-MZ-V7E1T0BW/dp/B07BN217QG?keywords=Samsung+970+Evo&qid=15...

 

Post back with any other questions and please accept as solution if its the info you needed. 

 

View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎10-27-2018 07:36 AM

HP Recommended

Your Manual:

 

Manual

 

Start on p. 26 for bottom cover removal. You see this inside:

 

M.2 slot circled in redM.2 slot circled in red

 

You will not void the warranty by upgrading the SSD size. However, you are responsible for any damage done and obviously HP will not warrant the new M.2 disk. You can use a PCIe/NVME 2280 M.2 form factor "gumstick" disk like the Samsung 970 Evo. 

 

https://www.amazon.com/Samsung-970-EVO-1TB-MZ-V7E1T0BW/dp/B07BN217QG?keywords=Samsung+970+Evo&qid=15...

 

Post back with any other questions and please accept as solution if its the info you needed. 

 

Was this reply helpful? Yes No

‎11-13-2018 03:58 AM

HP Recommended

Hi, great advice btw.

 

If you install a fresh copy of Windows 10, will it just be a case of a usb stick (with Windows) (boot priority for usb) and format/partition the drive like old hard drives and SSD’s of the past?

 

Thanks,

 

James.

Was this reply helpful? Yes No

‎11-13-2018 05:16 AM

HP Recommended

Yes that's pretty much it. 

Was this reply helpful? Yes No

‎11-13-2018 06:05 AM

HP Recommended

Thanks.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.