HP Envy 15: Change Keyboard Layout

[_ali_khawaja]

I recently purchased HP Envy 15 i9 laptop.  It came with Japanese keyboard.  I want to purchase USA keyboard and cover.  I saw the service manual for my laptop at the this URL: 

http://h10032.www1.hp.com/ctg/Manual/c06634821.pdf

I found the part number for the palm rest and keyboard for USA: L97425-001.  I just cant seem to find it anymore.  Can anyone guide me how can i order it?

Regards

Ali

[praveenbv · Accepted solution]

Hi@_ali_khawaja, 

Welcome to the HP Support Community. I'd be happy to assist you with the replacement battery.

For use in the United States L97425-001

You may order the replacement parts on the HP Parts Store, use the HP Parts Surfer to find the part number and If you've already looked for it and couldn't find it on the HP Parts Store, you may want to get it locally at the online store such as Amazon or eBay, etc...as the part numbers are universal. 

  

Alternatively, I suggest you talk to HP support and discuss your options, follow the below steps to get started: 

  

1) Click on this link. 

2) Click on Sign-in or select the product using the below step: 

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Click on "Show Options". Fill the web-form, to populate a case number and phone number for yourself! 

  

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, here's how private messages work: Click here for details.  

Hope this helps! Keep me posted.  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. 

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping! 

Have a great day!  

[_ali_khawaja]

thanks.  really appreciate it.  i have opened a case as the part is not available anywhere for some reason, either from HP or anywhere else.