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‎10-01-2019 09:13 AM

HP Recommended

UPDATE:

 

HP RESPONDED - they regret to inform me but my unit is out of warranty and they no longer have parts for it.   They suggested I buy a new one. 

 

Very dissappointed.   Folks if u could see inside  units for this model, looking at the LEFT HINGE -which is the failing one for sooooo many ppl, you would see 5 tiny plastic cylinders with threaded holes in them. The screws that go inside these holes are less than a quarter inch. The lid the hinges support is very heavy. 

 

Such a bad design.  HP IS CLEARLY AT FAULT. 

 

I paid  over$1000 for this high end laptop.  Very disappointed in HP.   The least they could do is pay for used replacement parts from a  3rd party - give me a rebate check.

 

THIS MODEL SHOULD HAVE BEEN RE-CALLED. 

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