• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎02-08-2021 10:25 AM

HP Recommended
Product: HP Envy 360

My barely 2 year old HP 15.6 screen hinge came apart!!! I always baby my laptops. This never happened with my Dells I had before that lasted more than double this one. I should have researched this as I replaced my and my sons each with another HP Envy as I though I just happened to get a bad one. Lord does this mean the 2k I recently spent on mew Laptops will be bad in the next year or only 2??

 

image.jpg

  great operating systems but the hardware is a horror story!!

2 people had the same question
3 REPLIES 3

‎02-08-2021 11:21 AM

HP Recommended

@Rm_brown

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

Was this reply helpful? Yes No

‎02-23-2021 01:26 AM

HP Recommended

Same case here with me but just within 6 months of  buying it - agree hardware/build is definately horror story!

20210208_125147.jpg

Was this reply helpful? Yes No

‎02-23-2021 01:34 AM

HP Recommended

20210208_125147 (2)-min.png

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.