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‎07-03-2020 05:03 PM

HP Recommended
Product: HP Envy 360
Operating System: Microsoft Windows 10 (64-bit)

My laptop is six months old and it's already gone bad.

 

It started getting loud and hot about two months ago and then a low grinding noise started happening. Now the fan will start to make a truly horrifying grinding noise like a car's engine revving alongside the general crackling and grinding. 

 

It's still under warranty - how long will it take for me to send it off and get it repaired? This is my work computer now that I'm working from home so I need it to work well. I cannot use it as is as the sound is too loud and it genuinely sounds like something terrible is happening in there.

2 people had the same question
1 REPLY 1

‎07-06-2020 03:49 PM

HP Recommended

@Sadaboutmylapto

 

Welcome to the HP support community.

 

Try the steps mentioned in this HP support community:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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