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‎09-15-2022 10:18 AM - last edited on ‎09-15-2022 11:10 AM by Retired

HP Recommended

Hi, I do have the same issue with my HP envy x360.

Hinge broken, screen detached a little bit from support, computer still working perfectly (but for how long?), warranty expired. 

I brought it to an HP authorized service center who told me the parts I needed were out of stock and to contact directly HP instead... 

I cannot find how to contact HP directly without a warranty.

I am stuck... Help please 🙂

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1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-16-2022 06:58 AM

HP Recommended

Hi @BeepBeepBlue

 

Welcome to the HP Support Community. We are really sorry that you are facing hinge-related issues with your HP envy x360. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee

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1 REPLY 1

‎09-16-2022 06:58 AM

HP Recommended

Hi @BeepBeepBlue

 

Welcome to the HP Support Community. We are really sorry that you are facing hinge-related issues with your HP envy x360. We want to help you with it. 

 

I have sent you a private message with further instructions to get this issue sorted in order to access your private messages, click the private message icon on the upper right of your HP community profile, next to your profile Name or simply click on this link.

 

Thanks!

NIRVANA_95
I am an HP Employee
1 person found this reply helpful
Was this reply helpful? Yes No
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