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- HP Envy x360 LAN module potential damage... Please Help!

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10-19-2022 09:04 PM
Hello. I have recently taken apart and replaced the screen, top cover, and hinges on my hp envy (15m-ed000) and unfortunately, I believe I caused some damage to the performance of the LAN module connectors. I only know of this since I was following a youtube video that warned specifically of causing damage to the LAN module connections (labled 1 and 2) and I had difficulty connecting them, now unfortunately since putting back together my computer my WIFI connection has been vastly worsened. I fear this may be irrepairable, however I am really hoping there is a simpler fix whether it's replacing the cords altogether or just replacing the copper/gold heads. Thank you for any insight into my problem. I am a college student so I am very worried about having wifi connection with this laptop.
10-31-2022 04:01 AM
Hi @auz10,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.
This could be a hardware issue with the unit and may require repair.
I suggest that you contact HP Service Center in your location from this link.
Note: Select your country from the dropdown, enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.
Hope this helps.
Take care and have a good day.
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