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‎11-05-2022 12:21 PM

HP Recommended
Product: HP ENVY x360 Convertible Laptop PC 15-ed1000 IDS Base Model
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Envy x360 15-ed1000 that I got in January of '21 and the power button doesn't work properly.  It sometimes only takes a few presses for the laptop to turn on and sometimes it takes me pressing it over and over and over again to get it to power up.  I'm somewhat hesitant to open it up myself as I've only ever really worked on the internals of desktops, not laptops.  But if it's going to cost me an arm and a leg to send it into HP (it's not under warranty anymore) then I will open it up myself.  I know I'd need to get new rubber strips on the bottom as those have to be pulled off just to get the bottom panel off.  From there, I'm not sure if I'll need to replace a button, a board or if it's something as simple as soldering a piece back into place.  Any advice would be helpful.  Thanks.

Category:
2 people had the same question
2 REPLIES 2

‎12-01-2022 08:02 PM

HP Recommended

Jeff, did you get an answer? My button doesn't work at all. It just died. 

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‎12-01-2022 09:18 PM

HP Recommended

No, but strangely after I posted my question, my power button has started working (mostly regularly) so for now I'm going to take it as it goes I guess.  I was considering signing up for the HP monthly support to get the laptop repaired but I'll hold off on that.  I'm not crazy about the power button on my Envy x360.  I much prefer the one on my Spectre x360.

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