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- HP Envy x360 hinge bottom left corner screen falling apart!

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12-10-2020 05:50 AM
My HP Envy x360's screen is falling apart. The bottom left corner's metal casing is detaching from the screen. I can hear the insides bending every time I open and close the screen, I think it's getting worse. I've had this laptop for about 2 years now and have taken such care of it. I checked the community and many people with this model is having the same problem!! Makes me think there's something wrong with the manufacturing. I can push it all back in, but then the device won't close. I heard you probably have to replace the whole top part of the laptop, I don't know if I can afford that when it's not even my fault!
12-13-2020 09:26 AM
Welcome to the HP Support Community.
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The_Fossette
I am an HP Employee