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‎06-01-2021 12:50 PM

HP Recommended
Product: Hp Envy x360
Operating System: Microsoft Windows 10 (64-bit)

Hi! The bottom right hinge on my HP Envy x360 is popping out but the screen hasn't come fully out yet since I can still pop it back into place. My warranty has expired, what should I do to fix it?

 
1 REPLY 1

‎06-04-2021 07:54 AM

HP Recommended

@emmajones41

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, 

This sounds like hardware related issue with the HInge assembly and in order to fix this issue,  your computer needs to be serviced.  As we have limited support boundaries in the support community as of now. 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically.  HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/​​​​​​​
 

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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