HP Envy x360 m Running Hot

[tepinj]

The notebook was purchased in January 2021 (now June 2021).  I have noticed it running hot (fan running very often, actual heat felt through the keyboard) since I purchased it.  Within the past 30 days, I had to ship the machine to HP due to a power failure (fortunately I could recover the data).

Upon first use after the repair, the problem persists.  I came up to the machine this morning, and the fan was running after having sat idle for over 12 hours.  There is some idle time where it doesn't run, it is not on 100% of the time.

Now, I am wondering if the power issue that I experienced was possibly due to electrical current constantly running through the circuitry.  It would be nice to know if others have experienced this, and any possible resolutions.

Final note, I generally run plugged in (from a desk), and rarely from the battery.

[Jay_G24 · Accepted solution]

Hi @tepinj,

I'd like to help!

Try the below suggestions-

Perform updates

Step 1 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Step 2 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

Also, try updating the BIOS. Refer to this document for steps - HP Consumer Notebook PCs - Updating the BIOS (Basic Input Output System)

Create Power plan 

1. Click Start, Control Panel, and then click Hardware and Sound.
2. Click Power Options.
3. Click Change plan settings next to the plan that you want to change.
4. On the Change settings for the plan window, choose the display and sleep settings that you want to use.
5. To change more power settings, click Change advanced power settings.
6. On the Advanced settings tab, expand the category that you want to customize, expand each setting that you want to change, and then choose the values that you want to use. When done, click OK, and then click Save changes.

Choose never for all the settings in the above screen.

Hope this helps! Keep me posted. 

And, Welcome to the HP Support Community. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

[tepinj]

Thank you. I have tried some of these (the updates are current). I will check the power plan the next time I use the machine and respond.

[Jay_G24]

Sure 🙂

Keep me posted!

[tepinj]

The machine has been running pretty well as of late.  I did adjust my power plan to hibernate after 4 hours while plugged in.  At least that way, I shouldn't awaken to the fan buzzing first thing in the morning.

[Jay_G24]

That's great!

I am glad the issue is resolved.

 If you need further assistance feel free to reach out to us.

Have a great day ahead!

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!