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‎02-05-2017 08:06 AM

HP Recommended
Product: HP Envy x360 m6 Convertible
Operating System: Linux

Hi there, I have a question concerning my laptop and would really appriciate any help.

 

Since I bought the laptop, I noticed the detail. The display support (which serves to open and close the laptop) has a small inclination. I do not see that the tilt is increasing, but I want to know if it can affect the integrity of the laptop in the long term. I attach an image with what I describe.

 

inclination

 

Thank you in advance!

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-05-2017 01:01 PM

HP Recommended

@cbaez440

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP

View solution in original post

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1 REPLY 1

‎02-05-2017 01:01 PM

HP Recommended

@cbaez440

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.

Thank you for visiting the HP Support Forum.

I work on behalf of HP
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