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‎12-12-2025 02:58 PM

HP Recommended

My G2 Dock's USB A port not working.  Particularly with a wireless keyboard that has a USB A plug/receiver (Logitech, with USB A receiver), the keyboard does not work when plugged into the dock however it does work when plugged into my laptop's USB port. It also used to work when plugged into the same port on the G2 dock, so this is a new issue...

 

Any help would be welcome. I also do not know how to update the software on the dock and do not know how to reset it - those would be the first two things I can think of. Nothing happens when I press the button on the top side of the dock.

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