officejet pro 8600 stopped working

[flyfisher2]

My hp officejet pro plus 8600 suddenly stopped working in my office. All functions are non-working.  Any suggestions would be greatly appreciated. I realize the printer is out of warranty...

[Kumar0307]

@flyfisher2, Welcome to the HP Support Community!

Does the printer power ON?

Do you get any error messages while trying to print?

Try making a standalone copy and check if that works.

For now, let us try these steps to resolve this issue:

Reset the printer

1. With the printer turned on, disconnect the power cord from the rear of the printer.
2. Wait at least 60 seconds.
3. Reconnect the power cord to the rear of the printer.
4. Turn ON the printer, if it does not automatically turn on.
5. Wait until the printer is idle and silent before you proceed.

Note: HP recommends connecting the printer directly to a wall outlet rather than a surge protector or a power strip.

Make sure there are no paper jams in the printer and the print carriage is moving freely.

Refer to the steps mentioned in this document.

Let me know how this goes.

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