HP Hotkey Support warning

[Florisz1]

You don't need to download/install anything!

- Disable the HP Hotkey UWP service.

- Go to device manager > Software Components > HP LAN/WLAN/WWAN/ Switching and Hotkey Service.

Click on 'Update Driver' and click on 'Browse my computer for drivers' > 'Let me pick from a list of available drivers on my computer'...

The latest one that worked for me is: 25-4-2023. (als the one from 2020 works fine).

Directly after selecting this driver the FN+F5/F6 buttons start working again,

[Anabeatriz_7]

Ajude a resolver o assunto sobre o hp hotkey support, não consigo colocar luminosidade no ecrã com a tecla 

[Mahfuz2005]

Firstly install the HP Hotkey Support. Then go to services. Find the the HP Hotkey related 2 options. Click them , select startup type disable and apply. After doing all this thing you have to restart your computer. 

[sundaybanking21]

Thank you very much! It worked and now I can adjust backlight by the f3!!!!

[sumisaha]

i'm faceing same problem.do you know how to fix it?

[emis-007]

This was really helpful, quick and easy.
Thanks man!

[ل5]

افقفف

[mazyarx]

FIX / SOLUTION for EliteBook 840 G5:

For me disabling the following 3 services fixed the issue on the device EliteBook 840 G5.
(or as i like to call it Intelbook 840 G5)

• HP CASL Framework service
• HP Hotkey Service
• HP Hotkey UWP Service

PS. I didn't need to reinstall any driver as @Pejek suggested on my Windows 11.
Just disabling the services and restarting did the trick for me.

---

@Pejek guide to disabling services:

1. Go to "Services"

2. Find "HP Hotkey UWP Service"

3. Right click and choose "Properties"

4. Change startup type to "Disabled"

5. Restart computer

6.  Install Hotkey Support again from this link.

7. Restart computer

8. Done

[Moca0230]

bro now when i did exactly that my laptop restart everytime i turn it off, windows says cant log in and everything goes back to place as it was i cant change anything and all accounts go like i didn't put them **bleep** bro, HP help me

[GaryDW]

If you mean that you did everything Mazyarx suggested, I recommend you restore your laptop:

1. Type 'restore' in the windows search box at the bottom of your screen.

2. When it shows "Create a restore point" left-click on that, or press enter.

3. In the window that appears, you should see a description saying, "You can undo system changes by reverting your computer to a previous restore point." To the right of that description is a "System Restore..." button; left-click on it.

4. In the System Restore window that appears, left-click 'Next.'

5. You should see one or more restore points in the window. Left-click on the most recent one, and then left-click 'Next.'

6. Follow the prompts to recover your laptop to how it was before you made all bad changes.

7. Now try shutting it down and starting it again.