HP Hotkey Support warning

[aqsaa]

This actually works !! Just fixed it on my hp laptop - May 2024

[plusasst]

Thanks so much! Twice... because Windows 10 keeps pussing the keyboard update. Any way to make it stop? Today it installed Keyboard 11.1.9.1 , and I had to disactivate again the service and reinstall the download that was indicated (sp91503).

[GaryDW]

Unfortunately, I don't know a way to prevent this error from recurring when a new update is applied. All you can do is repeat the same steps in the solution.

[Kiphond192]

Hi Pejek,

It worked great and the message is gone but when i disabled the 'HP Hotkey UWP Service' it also worked without installing the hotkey support from the link. I still installed the support from the link to be sure but does anyone know why it also worked without installing it again? The message was gone and the brightness could be changed just fine.

[um13]

you're a life saver!

[Ms_Octane]

Thanks @Pejek - tried this as suggested and has enabled my brightness, volume and mic keys... and gotten rid of the annoying pop-up. Thanks for sharing your fix. x

[lian_naulak]

THIS DOES NOT WORK FOR ME BUT THEN I TRY PRESSING THE 'STOP' THEN IT ACTUALLY WORKS!!!, I AM VERY GLAD I WAS LUCKY ENOUGH FOR me try see this and try it because i been having this problem for a long time and it's very iterating 

[f3-f4]

This is my problem. when i was type f3 or f4 key then this problem show my screen. plz help me

[GaryDW]

Hi F3-F4. If you already tried the solution on page 8, perhaps you do not have the fn key on your keyboard lit up. Try this:

1. Hold down the fn lock key. On my HP Studio Zbook x360 G5, this means I have to hold down the left shift key.

2. At the same time, press the fn key.

3. When these 2 keys are held down together, the fn key has a small light that becomes illuminated and stays on. Now when I press the illuminated fn key and the f3 key together, the screen brightness decreases. When I press the illuminated fn key and the f4 key together, the screen brightness increases.

[dhigbh334]

it is working