HP Image Enhancement for System Logon Failed to Update

[Norachan]

Why do I failed everytime I try to update the HP Image Enhancement for System Logon on my PC? I have updated the HP 0rbit earlier which was marked important update by the system just like the HP Image Enhancement for System Logon, that's why I'm confused why the Image Enhancement update is failed.  

[A4Apollo]

Hey there! @Norachan, Thanks for stopping by the HP Support Forums!
 
I understand you are getting an error hp image enhancement for system logon failed while updating your PC.
 
Don't worry I'll try to help you out.
 
Did you make any hardware or software changes on your PC?

Did the windows get updated before you got the black screen?
 
As you mentioned you are getting an error hp image enhancement for system logon failed while updating your PC.

Boot the PC
Click Start and type Services in the search box.
Open desktop app Services and find App Readiness
Open the service and set Startup type to Manual
Click Apply and close the window
Download and install HP Image Enhancement for System Logon - http://ftp.hp.com/pub/softpaq/sp81501-82000/sp81965.exe
Reboot your PC

Also, try updating the BIOS and other drivers on your PC using HP support assistant.

Refer this article to know more information about using HP support assistant.

If the issue still persists try running a system diagnostics test on your PC and check if the hardware components on your PC are functioning correctly.

Refer this article to know more information about running system diagnostics on your PC.

If the solution provided worked for you, please mark accepted solution for this post.

Let me know if this works!

Have a great day ahead! 🙂

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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[p155]

Recently, I began to get the black screen at startup on my HP 2017 Newest HP Pavilion 17t Touch . After a minute or so the computer boots up. Before it used boot up instantly. 

I want to find out the solution is still as follows:

Boot the PC
Click Start and type Services in the search box.
Open desktop app Services and find App Readiness
Open the service and set Startup type to Manual
Click Apply and close the window
Download and install HP Image Enhancement for System Logon - http://ftp.hp.com/pub/softpaq/sp81501-82000/sp81965.exe
Reboot your PC