HP KI04 Notebook Battery

[Manas_7325]

I am facing an error in my notebook battery. The battery status is showing Plugged in and Not Charging. I tried to troubleshoot using HP UEFI HARDWARE DIAGNOSTIC SOFTWARE. But this doesn't solve my problem. Please suggest me some ways to solve the problem.

 

 

[Dragon-Fur · Accepted solution]

@Manas_7325 

The battery has failed.

Diagnostics report results.

Battery must be removed from the computer and replaced.

Description                                                            Spare part number

4-cell, 41-Whr, 2.8-Ah Li-ion battery                    800049-001

Replacement procedure on starting on Page 31

HP Pavilion Notebook (AMD) Maintenance and Service Guide

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Good Reference

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HP Pavilion Notebook - 15-ab035ax

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[Manas_7325]

@Dragon-Fur

Thank you very much for your quick response.