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‎04-11-2025 03:08 PM

HP Recommended
Operating System: Microsoft Windows 11

My HP Laptop is only a couple of years old. The bottom encasement is cracked in several places and the monitor is separating from the hinge causing the black frame to crack and separate as well. Does HP offer any repair services for these issues or are we on our own to go out and purchase a replacement?

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1 REPLY 1

‎04-13-2025 07:19 AM

HP Recommended

@ErikErik123, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
I'm sorry to hear about the trouble you're experiencing with your HP 15-dw3xxx laptop. 
We suggest you please visit the nearest HP authorized service center, the service team will check and assist you. 
Kindly follow this link to locate the nearest HP service center: HP® Service Center Locator - United States | HP® Support
(Enter the city name or pincode) 
 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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