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HP Recommended
DM4t-2000
Microsoft Windows 10 (64-bit)

My installed AMD Radeon HD7400m video card is no longer supported on WIn-10.  So I'm forced to drive my external monitor using onboard Intel 3000.

- Any suggestions for a HP supported/replacement AMD, NVIDIA or other video card that will run with no issues on this HP DM4t-2000 laptop?

 

Thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

There is no way to replace the video card since it is not really a card but a chip soldered into the motherboard. 

 

Sometimes the Windows 7 or Windows 8 drivers can be forced to install under Windows 10 and make the switchable graphics work. Have you tried that? The Windows 8 driver is sp58702

 

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58702.exe

 

Post back if you need help with force installation technique. 

View solution in original post

1 REPLY 1
HP Recommended

There is no way to replace the video card since it is not really a card but a chip soldered into the motherboard. 

 

Sometimes the Windows 7 or Windows 8 drivers can be forced to install under Windows 10 and make the switchable graphics work. Have you tried that? The Windows 8 driver is sp58702

 

https://ftp.hp.com/pub/softpaq/sp58501-59000/sp58702.exe

 

Post back if you need help with force installation technique. 

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