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‎06-02-2024 05:10 PM

HP Recommended
Operating System: Microsoft Windows 11

I wish to upgrade my ram from 4 GB to an 8 or16 GB but there is only 1 slot available. I never only had a1 slot before so how would I upgrade? Thank you

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1 ACCEPTED SOLUTION

Accepted Solutions

‎06-02-2024 06:04 PM

HP Recommended

Chapter 1 of the service manual indicates the maximum memory is 1 x 8 GB.

 

Maintenance and Service Guide HP 15 Laptop PC

 

However, there are folks that have installed 1 x 16 GB of memory in notebooks that come with the Intel® Celeron® N4020 processors and reported it works just fine.

 

Solved: What is the maximum RAM that I can install in my HP 15-dw100... - Page 2 - HP Support Commun...

View solution in original post

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5 REPLIES 5

‎06-02-2024 06:04 PM

HP Recommended

Chapter 1 of the service manual indicates the maximum memory is 1 x 8 GB.

 

Maintenance and Service Guide HP 15 Laptop PC

 

However, there are folks that have installed 1 x 16 GB of memory in notebooks that come with the Intel® Celeron® N4020 processors and reported it works just fine.

 

Solved: What is the maximum RAM that I can install in my HP 15-dw100... - Page 2 - HP Support Commun...

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‎06-03-2024 06:59 AM

HP Recommended

Thank you, With only one slot for ram would I just remove the one & replace it with the larger ram one? I always had 2 slots so I never had this problem before.

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‎06-03-2024 07:06 AM

HP Recommended

You're very welcome.

 

Yes, in order to install more memory, since the notebook only has one memory slot which is currently occupied, the 4 GB memory chip must be removed and replaced by the 8 GB or 16 GB memory chip.

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‎06-03-2024 11:13 AM

HP Recommended

Thank you so much for all your help. Greatly appreciated

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‎06-03-2024 11:14 AM

HP Recommended

Anytime.

 

Glad to have been of assistance.

1 person found this reply helpful
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