• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-19-2021 07:10 AM

HP Recommended
Product: Unknown
Operating System: Microsoft Windows 10 (64-bit)

Hi

Can anyone identify the model name and number of this HP laptop please.

 

265227981_4322207254555851_2375303521834557641_n.jpg

 

Thanks for any assistance.

Category:
3 REPLIES 3

‎12-19-2021 07:19 AM

HP Recommended

Hi, you can know your hp laptop type by installing HP Support assistant By downloading it https://support.hp.com/id-en/help/hp-support-assistant

and you can see it here {9846D2C0-7016-4CE2-AF08-802B58627C4B}.png.jpg

Was this reply helpful? Yes No

‎12-19-2021 07:24 AM

HP Recommended

I can't do this as the machine is not in my possession. I have tried to use Google Images but can't find one that looks like this. I was hoping for a visual identification.

Was this reply helpful? Yes No

‎12-19-2021 05:02 PM

HP Recommended

Hello @B_Ogbrush1 .

The information in the following article (it is in Spanish but you can use an online translator) can probably help you as it is a compilation of the different ways to know the product number and product name.

https://h30467.www3.hp.com/t5/Consejos-de-Expertos-para-notebooks/Encontrando-el-Numero-de-producto-...

I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box below Did I help solve the problem? don´t forget to click “ Accept as a solution” , someone who has the same query may find this solution and be helped by it.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.