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‎11-08-2025 11:57 PM

HP Recommended

Hello. My HP Pavillion laptop is 5 years old with no warranty. There is exterior damage on one edge and the headphone jack doesn't work when I plug it in. I tried finding a repair option on this website but I was not able to do so. I already tried Geek Squad from Best Buy, but they didn't have the parts to do the repair. Can HP still repair this 5 year old laptop?

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1 REPLY 1

‎11-12-2025 10:46 AM

HP Recommended

@Mr_User1, Thanks for reaching out! I suggest you reach out to the nearest HP Authorised service center for personalized assistance. They can provide one-on-one help to fix the problem.

 

Note: There might be a nominal charge for the service they provide.

 

HP® Service Center Locator - United States | HP® Support

 

Regards,

Garp_Senchau
I am an HP Employee

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