HP Laptop USB 3.1-C port connecting a USB-C hub for HDMI monitor connection, Windows Error Code 43

[Crusader99]

This laptop doesn't have an ethernet port so I bought a VAVA USB-C VA-UC010 8 port hub. I can connect ethernet, USB mouse just fine.  When I connect and HDMI cable for external monitor Windows Device Manager generates a Error Code 43 on the USB3.1 Host Controller.  The laptop has an HDMI port and the same HDMI cable, as well a 2nd cable, displays on my monitor just fine.  HDMI 1.4b is the spec on the HDMI port. 

?? Does the laptop USB 3.1-C port have a DisplayPort AltMode limitation where it will not output HDMI thru the USB C portand ultimately to the USB-C hub?  (I've been reading about USB 3.1-c and my head is spinning, thought I'd ask a ? on this forum)

Like I said the HDMI port on the laptop works fine.  I would like to drive 2 monitors, 1 thru the HDMI port on latptop and another thru the USB-C hub if possible.

Thanks.

[banhien]

@Crusader99 

The specs of your machine is

         https://support.hp.com/au-en/document/c06617067

It has 1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate) port which does not give video out or it does not have DisplayPort AltMode.

You need a DisplayLink Certified dock to be able to use 2 monitors, one example

                https://www.displaylink.com/newsroom/press-releases/displaylink-announces-new-hp-usb-c-universal-doc...

Regards.