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‎08-04-2021 10:56 AM - last edited on ‎08-04-2021 12:54 PM by Retired

HP Recommended
Product: 1F4W6UA#ABA

I have HP Pavilion x360 m convertible laptop that will not power on. I purchase 3/2021

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3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-04-2021 01:30 PM

HP Recommended

Hi,

 

Remove AC adapter and other external connected components

Press power button and hold it for 15-20 seconds (without connecting anything, not even AC Adapter).

After above process connect AC Adapter and try to power On.

 

Try with different AC adapter if possible.

 

If issue remains same better contact with HP support as it may then have hardware issue, most likely with system board.

 

Thanks & Regards

VG

Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem

Thanks & Regards
VG

View solution in original post

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2 REPLIES 2

‎08-04-2021 01:30 PM

HP Recommended

Hi,

 

Remove AC adapter and other external connected components

Press power button and hold it for 15-20 seconds (without connecting anything, not even AC Adapter).

After above process connect AC Adapter and try to power On.

 

Try with different AC adapter if possible.

 

If issue remains same better contact with HP support as it may then have hardware issue, most likely with system board.

 

Thanks & Regards

VG

Please remember to mark the answers this can help other users:
please click on the accept as solution button if message provided an answer to the problem

Thanks & Regards
VG
Was this reply helpful? Yes No

‎08-07-2021 08:42 AM

HP Recommended

I was able to get the light to come on power button, but no power what so ever. I purchased March 2021 and didn’t buy a warranty I don’t use it much do I didn’t feel I needed to buy the warranty. Lesson learned and no more HP computer. Thank you for your assistance!

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