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HP M24 Webcam Monitor

I need someone at HP to post the 1.0.4.0 Firmware for the M24 Webcam monitor. 

It should be posted to this list: HP Display Manager | HP Client Management Solutions

 

The HP Display manager SW will not let me try the firmware update again as the other steps passed, but the webcam firmware update step had failed.

 

 

 

1 REPLY 1
HP Recommended

I downloaded the HP Display center and it did do the firmware update for thee of the four tasks, but it failed on the webcam as I accidentally had the privacy shutter closed and thus the webcam was disabled. 

 

But HP Display center will no longer give me an option to retry to the firmware update as three of the four firmware updated succeeded. 

 

I am currently on 1.0.4.0.  

It seems HP did post the specific firmware update programs once, but my monitor M24 download is not listed even though HP display center supports it. 
HP Display Manager | HP Client Management Solutions

 

 

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