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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- HP Mobile Data Protection Sensor

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11-21-2017 05:52 PM
Hi All,
I have recently rebuilt a fresh image of Win 10 1709, on the HP Elitebook 820 G3, all the drivers reinstalled without issue, except for the HP Mobile Data Protection Sensor, the message I get is: Windows found drivers for your device but encountered an error while attempting to install them... System cannot find the file specified.
I have downloaded the latest drivers from the HP website, there is no issue when I reinstall Win10 ver 1703.
Has anyone else seen this issue or have a driver that could fix this?
John
Solved! Go to Solution.
Accepted Solutions
11-21-2017 06:06 PM
Follow the instructions on the link:https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Need-3D-driver/m-p/6294755#M231...
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box belowDid I help solve the problem? don´t forget to click “ Accept as a solution”
, someone who has the same query may find this solution and be helped by it.
11-21-2017 06:06 PM
Follow the instructions on the link:https://h30434.www3.hp.com/t5/Notebook-Software-and-How-To-Questions/Need-3D-driver/m-p/6294755#M231...
I am proudly Mexican, a Computer Systems Engineer and a community volunteer.
If you found the answer helpful and/or you want to say “thanks”? Click the “ Yes ” box belowDid I help solve the problem? don´t forget to click “ Accept as a solution”
, someone who has the same query may find this solution and be helped by it.