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HP Recommended
HP Notebook - 14-dk0599sa
Microsoft Windows 10 (64-bit)

i currently have 4gb installed into my notebook but is it possible to have 8gb installed, if so where can i purchase the ram?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@James27005 

 

The specs of your machine is

 

    https://support.hp.com/au-en/document/c06391648

 

It has   4 GB DDR4-2400 SDRAM (1 x 4 GB) now. You can upgrade to 32GB max. Options

 

(a) To  8GB:

         Add SAME existing 4GB to slot 2 or following compatible RAM

             https://uk.crucial.com/memory/ddr4/ct4g4sfs824a/ct15574749

(b) To 12GB:

        Add 8GB to slot 2 or following compatible RAM

           https://uk.crucial.com/memory/ddr4/ct8g4sfs8266/ct15574681             (will run at 2400MHz)

(c) To 16GB:

       Install 8GB each to both slots using

           https://uk.crucial.com/memory/ddr4/ct2k8g4sfs824a/ct15574725

(d) To 32GB:

       Install 16GB each to both slots using

           https://uk.crucial.com/memory/ddr4/ct2k16g4sfd824a/ct15574688

 

As shown above, you can buy from Crucial UK or at any good computer stores near you.

 

Note: There are options for 20GB (4GB + 16GB) and 24GB (8GB + 16GB) but I not recommended (same as (4GB + 8GB).

 

Regards, 

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

@James27005 

 

The specs of your machine is

 

    https://support.hp.com/au-en/document/c06391648

 

It has   4 GB DDR4-2400 SDRAM (1 x 4 GB) now. You can upgrade to 32GB max. Options

 

(a) To  8GB:

         Add SAME existing 4GB to slot 2 or following compatible RAM

             https://uk.crucial.com/memory/ddr4/ct4g4sfs824a/ct15574749

(b) To 12GB:

        Add 8GB to slot 2 or following compatible RAM

           https://uk.crucial.com/memory/ddr4/ct8g4sfs8266/ct15574681             (will run at 2400MHz)

(c) To 16GB:

       Install 8GB each to both slots using

           https://uk.crucial.com/memory/ddr4/ct2k8g4sfs824a/ct15574725

(d) To 32GB:

       Install 16GB each to both slots using

           https://uk.crucial.com/memory/ddr4/ct2k16g4sfd824a/ct15574688

 

As shown above, you can buy from Crucial UK or at any good computer stores near you.

 

Note: There are options for 20GB (4GB + 16GB) and 24GB (8GB + 16GB) but I not recommended (same as (4GB + 8GB).

 

Regards, 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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