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Microsoft Windows 10 (64-bit)

Please could someone explain how to remove battery from Notebook model 15-DB0599SA.  There is no battery button. I've removed the screws from the back but can't get the back off, it's like a sealed unit.  Thank you.

2 REPLIES 2
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hi

Maintenance and Service Guide

Battery
Table 6-2 Battery description and part number

Before removing the battery, follow these steps:
1. Prepare the computer for disassembly

read the document carefully, get the necessary tools and read the whole documentation once before proceeding

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Thank you very much for your time.  I went and got a replacement charger and it's all normal again.

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