Hello Praveen from HP support and the technical community,
Thank you for your response. As I had written in my original post, I had already completed all of the preliminary troubleshooting guidelines. Still, I followed your instructions and did find a pending Windows update, which I installed. After re-start i scanned for hardware changes in Device Manager.
In short. this did not resolve the issue. i still have all of the original symptoms. No Camera detected or working. i do not even have Camera listed in Device Manager, not even in hidden devices.
Is there a specific driver that I need to download. Please help.
Windows 10 has a reset feature that repairs your computer by reinstalling the operating system. This feature is recommended for recovery because it reinstalls Windows 10 while either preserving your personal data and customizations or removing all your personal data.
You have a choice of two methods to reset your computer.
If Windows 10 loads correctly, see the section titled Perform a Windows 10 system reset in Windows in this document.
If Windows 10 does not start correctly, see the section titled Perform a Windows 10 system reset through Windows Recovery Environment in this document.
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