HP Notebook - 17-by1062st need to purchase internal battery

[bblack4jc]

I need to find out the exact internal battery that I have in order to replace it. 

HP Notebook - 17-by1062st

Processor: Intel Core i5-8265U @1.60 GHz

Running Windows Home 20H2

At boot up, I got the following blue screen message:

BIOS has detected that the capacity of the internal battery has been reduced. This may be caused by environmental factors such as low ambient operating temperature, or it could be due to the aging of the battery pack. Operating your system in a warmer location or operating your unit for a while might resolve this condition. If the condition persists or. You have an older system, please contact HP service.

Primary <internal> battery <601>

Enter – continue start up.

My laptop is not longer supported so it did not list a bios update.

I want to just order the battery and replace it as soon as possible. Can you please help me to identify what type of internal battery that I have?

[Paul_Tikkanen · Accepted solution]

Below is the link to the parts list for your notebook:

HP PartSurfer

The battery part number and description is:

L11119-855

ASSY-BATT 3C 41W 3.6A LI HT03041XL-PR+PL

HP sells the battery you need, but it is pretty expensive at $127.61

The HP Parts Store - HP Computer Parts - HP Printer Parts - HP parts - hp batteries - SSD - printhea...

You could also do a search by the HP L11119-855 battery part number on Amazon, eBay or laptopbatteryexpress.com and find a compatible aftermarket battery that references the HP part number.

Below is the link to the service manual:

HP 17 Laptop PC Maintenance and Service Guide

The latest BIOS update HP has for your notebook is F.73.

HP Notebook - 17-by1062st Software and Driver Details

[bblack4jc]

Thank you for your response. Do you know if that is the internal battery? 

[Paul_Tikkanen]

You're very welcome  

Yes, the battery is internal, which is why I provided the link to the service manual which has the battery removal and replacement procedure. 

[bblack4jc]

Thank you so much! Your fast response and help is so greatly appreciated!

[Paul_Tikkanen]

Anytime. 

Glad to have been of assistance.