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‎07-12-2025 12:39 PM

HP Recommended
Product: HP Notebook - 17-ca1027na
Operating System: Microsoft Windows 11

For the past month my G, H, Backspace and apostrophe keys sporadically refuse to work. When not working they all don't work, when working they all work. At first I thought it was application specific as it seemed to happen mostly when using Outlook but that was a red herring as it actually happens on all apps at some stage or other.

 

Is there something that I can do to the keyboard, like taking keys off and cleaning for example, or does the whole keyboard need replacing please? Replacing the whole keyboard requires a complete stripdown so I hope someone will have good news for me.

 

Thanks and fingers crossed.

George 

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