-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- HP Notebook Battery Replacement

Create an account on the HP Community to personalize your profile and ask a question
07-24-2025 06:53 AM - edited 07-24-2025 04:48 PM
Hi HP Community. I am hoping someone can help me out with this as I need a new battery for my laptop before I go on holiday in a weeks time so any advice ASAP would be appreciated.
I am looking for a new battery replacement for my HP Home Notebook 15-AC017NA, but I am not sure the specific battery that I need for this particular laptop and I wanna be sure that I order the right one.
I wish I had my old battery that broke, but I threw it away and not sure where it is, so I can't get any information from the battery. I have tried looking everywhere else to see if I could find any information on what battery I need with no luck.
Would anyone be able to point me in the right direction so I can order the right battery for this laptop. Thanks!
07-26-2025 06:48 AM
Hi @williammoreland,
Welcome to the HP support community.
I understand you are looking for a battery part for your HP Laptop. I will surely try to find all the details. Could you please share the pc details in private so we can try to find the part?
Please help us with your HP unit serial number or the product number in a private message for further assistance.
Here is the link to find the product Serial number: - Click here.
To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.
VikramTheGreat
HP Support