• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve for 5 Long and 3 Short Blinks on your HP Laptop Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Microsoft Windows 10 (64-bit)

Hi HP Community. I am hoping someone can help me out with this as I need a new battery for my laptop before I go on holiday in a weeks time so any advice ASAP would be appreciated.

 

I am looking for a new battery replacement for my HP Home Notebook 15-AC017NA, but I am not sure the specific battery that I need for this particular laptop and I wanna be sure that I order the right one.

 

I wish I had my old battery that broke, but I threw it away and not sure where it is, so I can't get any information from the battery. I have tried looking everywhere else to see if I could find any information on what battery I need with no luck.

 

Would anyone be able to point me in the right direction so I can order the right battery for this laptop. Thanks!

2 REPLIES 2
HP Recommended

Anyone know?

HP Recommended

Hi @williammoreland,

Welcome to the HP support community.

I understand you are looking for a battery part for your HP Laptop. I will surely try to find all the details. Could you please share the pc details in private so we can try to find the part?
 

Please help us with your HP unit serial number or the product number in a private message for further assistance.

 

Here is the link to find the product Serial number: - Click here.

To access your private messages, simply click the private message icon on the upper right corner of your HP Support Community profile, next to your profile and send a private message to me with the serial number because we value your privacy.

VikramTheGreat

HP Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.