HP Notebook F6/Mute Button light not working

[Linuxrajdeep]

Due to some problems, I have done a clean install of winodws 10 (64 bit) in my HP Notebook - 15-da0296tu.

After the clean installatuon of win 10 the light was already not working, But after installing realtek audio driver, My f6 key light isnot working also.

Windows ver: 10.0.17763.379

Installed Realtek Audio Driver: https://i.imgur.com/sRrty71.png downloaded from (https://www.realtek.com/en/component/zoo/category/pc-audio-codecs-high-definition-audio-codecs-softw...)

Please help.

[praveen196]

@Linuxrajdeep Welcome to HP Community!

I understand that the mute button led is not working.

Do not worry. I will try to fix the issue.

Download the Realtek HD Audio installer on the link below and save it to your Downloads folder.

https://ftp.hp.com/pub/softpaq/sp96501-97000/sp96761.exe

When done, hold down the Windows key and press R

Into the Run window, type devmgmt.msc and hit enter.

In Device Manager, expand Sound, Video and Game Controllers.  Right click the Realtek device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.

When complete, download and reinstall the Chipset driver on the following link.

https://ftp.hp.com/pub/softpaq/sp100501-101000/sp100568.exe

When the Chipset reinstallation has completed, restart the notebook.

When windows has reloaded, open your Downloads folder, right click on the Realtek installer and select 'Run as Administrator' to start the installation.  When this has completed, restart the notebook again and let windows fully load for a few minutes before checking the function of the mute led.

Keep us posted,

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