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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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The Maintenance & service guide does not show the DC-in plug as a separate part.
https://kaas.hpcloud.hp.com/pdf-public/pdf_7753215_en-US-1.pdf
It appears to be a soldered on part of the notebook's system board, not a separate module.
If you can still charge the laptop while it is turned off, that would indicate to me that the charging port is ok.
Does the power/charging LED turn on while it is charging? What color does the LED show?
Are you able to test the battery with the HP PC Hardware Diagnostics UEFI utility?
How about doing a system test.
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When turned off, the computer charges and the light is orange.
When turned off, when it is fully charged, the light is white."
Both of those are normal indications.
What do you mean by, "it discharges when plugged in"?
Are you using the power adapter the laptop was delivered with?
A third party replacement power adapter is unlikely to have enough wattage.
Depending on the specific discrete graphics adapter it has, the original adapter could be a 230/280 or 300 Watt unit.
If you choose to selectively answer questions, this will be my last post to your thread.
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Run the tests and provide the results.
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Also, when ACPI driver is uninstalled or deactivated, battery percentage jumps to 100%.
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Did it do that from right out of the box?
You might try resetting the (EC) embedded controller and a hard reset.
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